Privacy Policy
Privacy Policy Overview
Short Version: Our commitment to safeguarding your personal data is steadfast. We ensure your personal information is handled in accordance with the EU General Data Protection Regulation (GDPR), the Data Protection Act 1998, and all relevant laws.
Detailed Version: This policy outlines how we, King of the Castles Entertainments LTD and our staff, manage the personal information of our site visitors and service users.
Cookie Usage: Our website uses cookies to enhance your user experience and facilitate service transactions. These cookies are temporary and do not store personal information. Please note that third-party services like Google Analytics might also set cookies under their own policies.
Data Responsibility: James Duffy, our company owner and data protection officer, oversees the secure storage and processing of your data. He is available for any inquiries at 07792386514 or 07375647576.
Purpose for Data Collection: We process your data to effectively respond to your inquiries and provide our services, such as bouncy castle hire, photo booth hire, and event management. This involves managing details like your name, contact information, and IP address for operational, tax, and insurance purposes.
Third-Party Data Sharing: We collaborate with third-party services like Booking Online Ltd for website functionalities and Fastmail for email services, which may store a copy of your data. Data shared via social media platforms is controlled under their own privacy policies. We do not sell or distribute your data for marketing purposes.
Legal Data Sharing: Your data may be shared with other entities if legally mandated, for example in insurance claims, tax audits, or fraud prevention scenarios.
Access to Your Data: Your data is accessible only to our data protection officer and specifically authorised staff members, ensuring confidentiality and integrity.
Data Retention Duration: We retain your personal data for up to five years post your last interaction with us to meet tax and insurance obligations. After this period, your data will be anonymised unless you opt-in to ongoing communications.
Viewing Your Stored Data: You have the right to access any personal data we hold about you. Upon request, we can provide this information to the email address associated with your account.
Right to Data Deletion: We comply with data deletion requests unless we are required to retain certain information for legal purposes, such as for tax or insurance claims.
Managing Marketing Preferences: You can adjust your marketing preferences at any time using the unsubscribe link in our emails or by directly contacting us.
Complaints: Should you have any complaints about our use of your data, the Information Commissioners’ Office (ICO), the UK's data protection authority, is available to address your concerns.